Reviews

ESIM TAWAN’s real customer stories with seamless eSIM plans

Based on 182 reviews
75%
(137)
14%
(26)
2%
(4)
1%
(1)
8%
(14)

Worked as promised

Thank you for your positive feedback, Wayne!
We are glad to hear that our eSIM Taiwan Unlimited Plans worked as promised for you.
We strive to provide the best possible service for our customers. Have a great day!

R
eSIM Taiwan Unlimited Plans
Ria Zendai Bugaring Lorenzo

eSIM Taiwan Unlimited Plans

Excellent connection. Connect right away upon landing

Thank you for your kind review, May!
We're thrilled to hear that you had an excellent connection and were able to connect right away upon landing.
That's exactly what we aim for with our eSIM Taiwan Unlimited Plans.
We appreciate your feedback and hope to continue providing you with fast and reliable service.
Have a great day!

eSIM Taiwan Unlimited Plans

Great eSIM

Reliable and easy to set up

Thank you for your feedback, Vikaash!
We're thrilled to hear that you found our service reliable and easy to set up.
We strive to make the process as seamless as possible, so it's great to know it worked well for you.
Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience.
We look forward to serving you again in the future!

Please indicate if there are specific regulations per country

It was easily installed as always, but it was not indicates anywhere that Taiwan has stricter rules regarding sim registration. I had already arrives and was leaving the airport when I found out that you had to register using ID and real name for it to be usable. i was expecting to use the internet already to navigate my way to the hotel. Please do indicate in your steps if there are specific regulations etc that we need to conform per country to be able to use your sim

Thank you for your feedback, and we sincerely apologize for the inconvenience you experienced, Seasalt.
We understand how important it is to have internet access upon arrival, especially for navigation.
We will certainly take your suggestion into account and ensure that country-specific regulations, like Taiwan’s SIM registration requirements, are clearly indicated in our steps.
Your experience helps us improve, and we truly appreciate your understanding.
We’ll continue working to make the process smoother for all our customers.

eSIM Taiwan Unlimited Plans

We apologize for any inconvenience you may have experienced, but it appears there is no specific information provided in your one-star review to address, Joey.
Customer feedback is crucial to improving our services, and we take all comments seriously.
To better assist you and address any issues you may have encountered, please feel free to provide more details about your experience.
We are committed to resolving any concerns and ensuring our customers have a positive experience.
Your input helps us continually enhance our services, and we appreciate your feedback.

Good and prompt customer service

Thank you for your kind words, Tienhsiung!
We are happy to hear that our customer service met your expectations.
We strive to provide prompt and helpful assistance to all our customers.
Let us know if you need any further assistance.
Have a great day!

Good

Thank you for the positive feedback, Petr!
We're glad to hear you're satisfied with our eSIM Taiwan Unlimited Plans.
If you need any assistance or have any questions, we're always here to help.
Have a great day!

A bit confusing if my passport info was received and if my eSIM was activated or not. Was expecting to receive a 'success" text message after I resolved the "failed" text messages.

Thank you for your feedback, Richard!
We apologize for any confusion regarding your passport information and eSIM activation. Our team is always available to assist and ensure your eSIM is activated successfully. Please reach out to us if you have any further concerns. You can email us at [email protected]
Thank you.

Fantastic connection whilst in Taiwan!

Had no issues with connecting anywhere in Taiwan. Easy to set up and install. Great product!

We appreciate your positive feedback, RMB!
We're thrilled to hear that you had no issues connecting anywhere in Taiwan and found our product easy to set up and install.
It's fantastic to know that our efforts to create a reliable and user-friendly solution have met your expectations.
Your satisfaction is our top priority, and we're glad we could provide you with a great experience.
Thank you for choosing us and sharing your experience!

eSIM Taiwan Unlimited Plans

eSIM Taiwan Unlimited Plans

We apologize for any inconvenience you may have experienced, but it appears there is no specific information provided in your one-star review to address, Ely.
Customer feedback is crucial to improving our services, and we take all comments seriously.
To better assist you and address any issues you may have encountered, please feel free to provide more details about your experience.
We are committed to resolving any concerns and ensuring our customers have a positive experience.
Your input helps us continually enhance our services, and we appreciate your feedback.

eSIM Taiwan Unlimited Plans

Everything is ok!

Thank you for taking the time to leave your review, Mario!
We're glad to hear that everything is going well with your eSIM Taiwan Unlimited Plan.
Please feel free to reach out to us if you have any questions or concerns.
We're here to help!

Esim

Great, but it will be good if you could let us select the start date. Then we will know when is the first day and last day of the connections. For now, we don’t know if the the first day is the day we scan the QR or the day we arrive in Taiwan.

Also on arrival to Taipei airport, didn’t knew we needed to connect to airport wifi to register and scan our passport. Could have allowed us to do it while purchasing the esim

Thank you for taking the time to leave a review for our eSIM Taiwan Unlimited Plans, S! We are glad to hear that you had a great experience with our product.
We appreciate your suggestion regarding the option to select the start date for the plan. We will definitely take this into consideration for future improvements.
As for the activation process at the airport, we apologize for any inconvenience this may have caused.
We will work on making this process more seamless for our customers.
Thank you for choosing our eSIM Taiwan Unlimited Plans and we hope to have the opportunity to serve you again in the future.

eSIM Taiwan Fixed Plans

Very convenient

Thank you for your positive feedback, Mimi!
We are glad to hear that you find our eSIM Taiwan Fixed Plans convenient.
It is our goal to make our products as accessible and hassle-free as possible for our customers.
We appreciate your support and hope to continue providing you with a convenient experience.
Thank you for choosing our service.

Great!

Had to register myself but otherwise great experience w this esim. Would definitely buy again.

We appreciate your feedback, JO!
We're glad to hear that you had a great experience with our eSIM.
We understand that the self-registration process can be a bit of a hassle, and we're always looking for ways to improve our service.
Your positive comments mean a lot to us, and we're thrilled to know that you would buy from us again.
Thank you for choosing us!

C
eSIM Taiwan Unlimited Plans
Chan Lisa Nur Intan

Prompt response when CMlink was not activated properly. Smooth and strong connection throughout my work trip in Taiwan. Thank you! (-:

Thank you for your review and for choosing our eSIM Taiwan Unlimited Plans, Chan!
We are glad to hear that we were able to promptly assist you with your CMlink activation and that you had a smooth and strong connection during your work trip in Taiwan.
Your satisfaction is our top priority and we appreciate your kind words.
Have a great day!

Completely worked with Pixel 8.

Thank you for your feedback, Fm!
We are glad to hear that our eSIM Taipei product worked seamlessly with your Pixel 8.
We strive to provide the best experience for all our customers.
Thank you for choosing us!

F
eSIM Taiwan Fixed Plans
Father of exchange student

The eSim worked well for me. Installation was a bit of an adventure, because i don’t know what I’m doing, but the process was fairly easy to follow, between Apple’s and the company’s instructions. The one thing I would say is that it takes time for all the “matching” to be done between the phone and the carrier. It doesn’t happen instantly. After I had performed all the steps, but didn’t see any service, I started composing an email to the company asking them to troubleshoot for me. But before I could finish the email, different aspects of the eSim kicked in. First i saw Mandarin characters appear in the upper left of my iphone. That was a good sign! Later another function kicked in, and then another. So be patient. You’ve probably installed it correctly, and you just have to wait for whatever magic happens behind the scenes between phone and carrier.
In terms of coverage, we were in Taipei, Taichung, Sun Moon Lake, and on the train or bus between those points. There was coverage always, except for brief moments without that were rare and never lasted more than 60 seconds. Maybe dead spots between towers.
I didn’t test the service by streaming movies or anything like that, but web pages downloaded fairly quickly and i had no trouble downloading a couple of apps. “Find my” worked for locating my daughter’s phone, and she could usually see where i was.

We're thrilled to hear that the eSim worked well for you!
We understand that installation can be a bit of an adventure, especially if you're new to the process.
It's great to know that both Apple’s and our instructions made it fairly easy to follow. Your feedback reassures us that we're on the right track in providing clear guidance.
If you have any other questions or need further assistance, we're here to

C
eSIM Taiwan Unlimited Plans
Chia Lye Kin Leonard

eSIM Taiwan Unlimited Plans

Good

We appreciate your feedback and are glad to hear you had a positive experience, Gabriel.
It's great to know that our efforts are meeting your expectations.
Your satisfaction is important to us, and we strive to maintain and improve our service continuously.
Thank you for taking the time to share your thoughts.
We look forward to serving you again in the future.

eSIM worked reliable , network connectivity and performance was good

We're thrilled to hear that the eSIM worked reliably for you and that you were satisfied with the network connectivity and performance, Ingo.
It's great to know that our service met your expectations.
We strive to provide consistent and high-quality connectivity for all our users.
Your positive feedback is much appreciated and motivates us to keep improving.
Thank you for choosing us for your connectivity needs!