Reviews

ESIMTAWAN.com’s real customer stories with seamless eSIM plans

4.7
Based on 567 reviews
5 star
75
75%
4 star
23
23%
3 star
1
1%
2 star
0
0%
1 star
1
1%

Customer Images

Image #1 from Ying-Ying
Image #1 from Ying-Ying

Ying-Ying

Not stable, service was on and off; I didn’t have service most of the time from yesterday (1/5); usage record was not accurate.

Image #1 from Ying-Ying
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1-10 of 567 reviews
  1. It’s very convenient as you don’t have to go to a shop and loose too much time. The signal was good enought and worked outside Taichung. It not reeeaaallly easy to set the first time, when you are not into tech and phone but the explanations are pretty clear so it’s ok !

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    • Thank you so much for your feedback!
      We’re so happy to hear that the convenience of our service saved you time and that the signal worked well, even outside Taichung! We understand that setting things up for the first time can sometimes feel tricky, but we’re glad our clear installation steps helped you through it.

  2. Very easy to buy and install. Worked flawlessly throughout all three countries without any issues. I’ve been buying from esimtaiwan for over 5 years and it’s always been reliable. Happy to continue using them!

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    • Thank you for your wonderful feedback! We’re delighted to hear the eSIM was easy to set up and worked flawlessly across all three countries. Your continued support over the past 5 years means a great deal to us, and we’re grateful for your trust and loyalty.

  3. Good support solved all problems fast.

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    • Thank you for your feedback! We’re glad our support team was able to resolve everything quickly for you. Your satisfaction is always our priority.

  4. Perfect

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  5. I like it. So convenience

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    • We’re happy to hear that you found it convenient. Thank you for your feedback!

  6. Worked as expected, good coverage and high speeds

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    • Thanks a lot for taking a moment to share this. It’s great to hear everything performed the way you wanted and that the coverage and speed were right on point. If you need support or have any questions in the future, just reach out and we’ll help you right away.

  7. Not stable, service was on and off; I didn’t have service most of the time from yesterday (1/5); usage record was not accurate.

    Image #1 from Ying-Ying
    • Dear Ying,

      We sincerely apologize for any inconvenience this may have caused.

      After thoroughly reviewing your case, we can confirm that your eSIM has been successfully installed, activated, and is working perfectly.
      We have verified that the large amount of data usage is being accurately detected on your device, which indicates that the service is stable and functioning properly on your device.

      Our team has been working diligently to assist you with all the troubleshooting, and we truly appreciate your patience throughout this process.

      Should you need any further assistance, please don’t hesitate to reach out to us, we’re always here to help.

      Best regards,
      Customer Support Team

  8. It took a little while to figure our how to get it going, other than that it was great.

    • Thank you for your feedback! We appreciate your patience and will continue working to make the process even quicker for our customers.

  9. Good

  10. Easy to download and super good connection. Happy wallet too! Thank you!

    • Thanks for sharing this. Great to know the setup was simple and the connection worked well for you. Happy it fit your budget too.